Infrastructure

ReelAI is hosted on enterprise-grade cloud infrastructure with built-in redundancy, automated backups, and 99.9% uptime SLA. All data is encrypted in transit (TLS 1.3) and at rest (AES-256).

Authentication & Access

Secure password hashing using industry-standard algorithms
Session management with automatic expiration
Rate limiting on all authentication endpoints
Role-based access controls for team accounts

Payment Security

All payment processing is handled by Razorpay, a PCI DSS Level 1 certified payment provider. ReelAI never stores your full credit card information on our servers.

Content Protection

Generated content is stored in isolated, encrypted storage
Pre-signed URLs with expiration for secure content delivery
Content is accessible only to the account that created it

Application Security

Regular dependency audits and security patches
Input validation and sanitization across all endpoints
CSRF and XSS protection built into the application layer
Automated vulnerability scanning in our CI/CD pipeline

Responsible Disclosure

If you discover a security vulnerability, we encourage responsible disclosure. Please report issues to security@reelai.shop. We commit to acknowledging reports within 48 hours and providing updates on remediation progress.

Questions

For security-related questions or concerns, contact us at security@reelai.shop.